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Returns & Exchanges

At ALOHAS, we want you to love your sustainable pieces, which is why we offer a 30-day window for returns or exchanges from the date of delivery. All items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging and include the printed return form inside the box to ensure faster processing.

  • 3.
    Ship the Items

    Attach the prepaid shipping label provided via the portal to your package and drop it off at the nearest authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 10-14 business days.