Returns & Exchanges
At ALOHAS, we want you to love your sustainable pieces, which is why we offer a 30-day window for returns or exchanges from the date of delivery. All items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging and include the printed return form inside the box to ensure faster processing.
- 3.Ship the Items
Attach the prepaid shipping label provided via the portal to your package and drop it off at the nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 10-14 business days.
